1. Digital-only service
Wedsmint Digital Invites provides personalised digital wedding invitations. No physical invitation, parcel or other product is shipped, and no courier or physical shipping charge applies to the standard ₹1,999 service.
2. When production begins
A booking is confirmed when Razorpay reports the complete payment as captured. Production begins after Wedsmint has also received the complete Invitation Details and all required usable files. Missing details, inaccessible links or unsuitable files may delay the start of production.
3. First-preview timeline
Wedsmint usually aims to send the first personalised preview link within 2–3 days after the conditions above are complete. This is an estimated service timeline rather than a guaranteed deadline. If a different timeline applies to custom work, Wedsmint will communicate it before that work begins.
4. Delivery method
The preview and completed invitation are delivered electronically as private web links. Links are normally sent to the WhatsApp number or email address supplied in the booking form. Customers are responsible for providing accurate and accessible contact details and for checking their messages, spam or junk folders.
5. Revisions and final delivery
The standard service includes three consolidated revision rounds as explained in the Terms of Service. The timing of the final link depends on the extent of requested revisions and how quickly the customer reviews each preview and provides approvals or corrections.
6. Delivery problems
If a link has not arrived within the expected period, first confirm that Razorpay completed the payment and that all required Invitation Details were submitted. Then contact Wedsmint with the Booking ID. We will check the booking status and resend an available link where appropriate.
7. Delays and service availability
Delivery may be delayed by incomplete customer information, unsuitable or inaccessible files, delayed approvals, newly requested features, technical outages, force-majeure events or failures of third-party services outside Wedsmint’s reasonable control. Wedsmint will communicate material delays where reasonably possible.
8. Cancellation and refunds
Cancellation rights, delay remedies, duplicate payments and refund timelines are explained in the Cancellation and Refund Policy.
9. Contact
For delivery assistance, use our Contact Us page or email info@wedsmint.com with your booking ID and the email address or WhatsApp number used for the booking.